Return & Refund Policy of Chillin

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

Returns

All refunds must be applied for before the membership expires, no refunds will be made after the expiration date.

Return Process

To return an item, please email customer service at [email protected], provide username and screenshot of payment bill. The specific payment time is less than 7 days, and a full refund can be made. If the bill exceeds 7 days, the refund amount will be calculated according to the effective time of the membership.

Refunds

After receiving your refund request, please allow us 7 days to process. We will use Paddle (https://paddle.com) to refund to the original payment account. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

Questions

If you have any questions concerning our return policy, please contact us at

[email protected]

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